Privacy policy

This applies to www.lucymathers.com (the “site”)

A website which acts as an online portfolio and art work sales for Lucy Mathers (“us”, “we”, “our”).

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ is being used online. This is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. If you have any concerns about our privacy standards please contact lucymathersart@gmail.com

What personal information do we collect from the people that visit our website?

We receive, collect and store Personal Information you enter on our website or provide to us in any other way.  Including, but not limited to:

  • Email address

  • First and Last name

  • Phone number

  • Mailing address

In addition, we collect information that your browser sends whenever you visit our site.  This may include information such as your browsers Internet Protocol ‘IP’ address, browser type, browser version, pages on our site that you visit, date and time of your visit, time spent on pages you visit and other statistics.

When do we collect information?

We collect information from you when you subscribe to our newsletter, browse the website, enter information to contact us or ask about making a purchase, or when you contact us or we contact you via email or other means.

How do we use your information?

We may use the information we collect from you in the following ways: 

  • To provide and operate our services and process your order.

  • To provide customer support and follow up after you have contacted us.

  • To send periodic emails regarding your order or other products and services.

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide or improve our services.

  • To apply with any applicable laws and regulations.

How do we communicate with you?

We may contact you regarding your purchase, to resolve a dispute, to collect fees or monies owed, to gather feedback about our products and services, to send updates about our products, or as otherwise necessary to enforce applicable national laws, and any agreement we may have with you.

For these purposes we may contact you via email, telephone, text messages, or postal mail, depending upon what contact information you have provided us with.

How do we store, use, disclose and protect your information?

We do not sell or trade your Personal Information.  We only share your information via applications that we use to run the site and our business as outlined below.

The site is hosted on the squarespace platform.  squarespace.com provides us with the online platform that allows us to sell our products and services to you.  Your data may be stored through squarespace’s data storage, databases and the general squarespace.com applications.  They store your data on secure servers behind a firewall.  For more information please read squarespace’s terms of use and privacy policy to understand how they process the data.  

How long do we keep your information?

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

What rights do you have over your personal information?

  • Access - You have the right to ask us for copies of your personal information.

  • Rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Objection to processing - You have the right to object to the processing of your personal information in certain circumstances.

  • Data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

​You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at lucymathersart@gmail.com if you wish to make a request.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

How do we use cookies and other tracking tools?

When you use and access the Site, we may place a number of cookies files in your web browser. Most of these cookies are placed by squarespace.com and are essential to running the Site.

We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experience in the future.

We don't use any other tracking tools currently.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers are all a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you delete cookies or refuse to accept them, you might not be able to use all of the features of the site and some pages may not display properly.

Third-party links

Occasionally, we may link to or refer to third-party websites, products or services on our website. These third-party sites have separate and independent privacy notices. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to this privacy notice

This privacy notice is effective as of 10 February 2022 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We may update or change our privacy notice at any time and you should check this page periodically.

If we make any major changes to this privacy notice, we will notify you either through our newsletter if  you have provided us, or by placing a prominent notice on the Site.

How to complain about if you feel your privacy has been breached

If you wish to lodge a complaint about our privacy standards please contact us by email at studio@lucymathers.com

You can also contact the Information Commissioner's Office on 0303 123 1113 / www.ico.org.uk

Last updated: 16 February 2024, Last reviewed: 16 February 2024